Falck: Easy and time-saving
“That MASCOT was able to offer their own web based ordering solution was one of the reasons that we chose MASCOT as a supplier of workwear three years ago. Previously we had a heavy administrative process of paper ordering schematics and having to fax orders to a centrally placed person who had to collect it all.
MASCOT® SmareStore has allowed us to move the responsibility to the employee, who has a far better handle on his or her own orders. It has made the business processes simpler and we have experienced time savings in both ordering and handling, when compared to our previous processes. The workwear supplied by MASCOT is individually packaged to the attention of the employee, and has rid us the job of having to keep track of and sort out which clothes are for which employee, when the orders arrive.
Despite the fact that the vast majority of our employees had not previously tried to order goods online, the implementation was easy. MASCOT® SmartStore is an easily accessible system that allows each employee to see images of the products that are available to them. The employees can always see for themselves how many points they have remaining. These reasons and much more were the decisive advantages for the administration of Falck’s workwear ordering.“
Anne Dorte de Pauli, Global Coordinator Work Wear & Uniforms, Falck Danmark A/S
Number of employees currently using the solution: 7000 wearers in Denmark with additional users in Norway, Sweden and the Netherlands. Several more countries are on the way.